Tanner Richey

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Activity overview

Latest activity by Tanner Richey
  • Tanner Richey created an article,

    Welcome to your Help Centre!

    You're looking at your new Help Centre. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Centre is designed to provide a complet...

  • Tanner Richey created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your Help Centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...

  • Tanner Richey created an article,

    How do I customise my Help Centre?

    You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...

  • Tanner Richey created an article,

    How do I publish my content in other languages?

    If you have configured your Help Centre to support multiple languages, you can publish content in your supported languages. Here's the workflow for localising your Help Centre content into other ...

  • Tanner Richey created an article,

    Return and online order instore

    Benefits of a buy online, return in-store policyWith BORIS you can retain sales, reduce return shipping costs,boost store traffic, and make shopping more convenient for your customers. Here’s a clo...

  • Tanner Richey created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...